Maximising Efficiency with a Dura Pump Maintenance Package

The Challenge

For this Midlands-based university, there was no emergency. By proactively opting for Dura Pump’s Proserv Silver Pump Maintenance Package, they stay ahead of potential pump failures, energy wastage and unexpected costs. This proactive approach to pump maintenance ensures their systems operate efficiently with minimal downtime.

Efficient operations depend on consistent maintenance and the university recognises the value of preventative care to keep their quad booster set, pressurisation set and pressure vessel performing optimally year-round.

Our Solution

The university’s water pump systems are fully covered under our Proserv Silver Pump Maintenance Package. This package offers several benefits, including discounted call-out and labour rates, a comprehensive annual service and preventative maintenance checks.

Key benefits include:

  • Preventative Maintenance: Tailored maintenance schedules to ensure optimal performance 
  • Online Portal Asset Management: The Dura Pump Connect App offers complete access to service reports, certificates, asset history and pump details for easy tracking and management 
  • Technical Support: Our expert team provides fast, reliable telephone support to resolve any issues promptly 
  • Discounted Call-Out Rates: We offer reduced rates to make callouts more manageable 
  • Discounted Labour Rates: Lowered labour costs to ensure affordable maintenance 
  • Energy Savings: We actively identify potential energy-saving opportunities during each service.

Outcome

With our Proserv Silver Pump Maintenance Package, the university benefits from:

  • Minimal Downtime: Regular maintenance reduces the risk of unexpected breakdowns 
  • Cost Efficiency: Discounted rates and energy-saving recommendations contribute to a lower total cost of ownership 
  • Peace of Mind: The campus can rely on its pump system without fear of unexpected failures or expenses. 

Thanks to our team of dedicated experts and our comprehensive maintenance approach, the university can focus on its operations, confident that its pump systems will continue running smoothly year after year.

Contact us for further information on our maintenance packages. Please remember to download your checklist for getting your pumps winter ready.

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