Stay Ahead of Pump Problems with a Proserv Maintenance Package

Worcester Acute-Hospital Case Study featured image

The Challenge

There was no challenge for this NHS Hospital with regards to their pumps as they have a Dura Pump Proserv maintenance package in place which ensures their Triple Booster Set works smoothly with minimal disruption. Their plan also limits energy wastage and unexpected costs. This proactive approach to pump maintenance ensures their systems operate efficiently with minimal downtime.

Our Solution

The hospital’s booster set is fully covered under our Bronze Proserv Maintenance Package. This package offers several benefits, including discounted call-out and labour rates, and a comprehensive annual service. Key benefits include: 

  • Preventative Maintenance: Tailored maintenance schedules to ensure optimal performance 
  • Online Portal Asset Management: The Dura Pump Connect App offers complete access to service reports, certificates, asset history and pump details for easy tracking and management 
  • Technical Support: Our expert team provides fast, reliable telephone support to resolve any issues promptly 
  • Discounted Call-Out Rates: We offer reduced rates to make callouts more manageable 
  • Discounted Labour Rates: Lowered labour costs to ensure affordable maintenance 
  • Energy Savings: We actively identify potential energy-saving opportunities during each service. 

Our maintenance checks for booster sets include: 

  • Operate isolation valves and check functionality 
  • Check operation of non-return valves 
  • Check condition and pressures of pressure vessels 
  • Check motor bearings using vibration meter 
  • Check mechanical seal for leaks 
  • Physical check of control panel 
  • Condition 
  • Switches 
  • Earthing 
  • Cabling connections 
  • Check motor electrical condition where possible 
  • Check inverter faults where fitted/possible 
  • Check condition of all pipework and manifolds 
  • Check overall condition of system as a whole 
  • Check fault communication with BMS system where fitted 
  • Check break tank and report (where possible)

Outcome

With our Proserv Bronze Package, the hospital benefits from: 

  • Minimal Downtime: Regular maintenance reduces the risk of unexpected breakdowns 
  • Cost Efficiency: Discounted rates and energy-saving recommendations contribute to a lower total cost of ownership 
  • Peace of Mind: The staff and patients can rely on this pump system without fear of unexpected failures or expenses. 

Thanks to our team of dedicated experts and our comprehensive maintenance approach, the hospital can focus on its operations, confident that its pump systems will continue running smoothly year after year. 

Contact us for further information on our proserv maintenance packages. Or use this handy checker to find the best solution for you. Please remember to download your checklist for getting your pumps winter ready 

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