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June 14, 2015

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New branding positions us for growth

We are delighted to announce that we have launched our new brand and this website as a result of the development of our strategy for growth. Our aim in creating this new marketing material is to make sure our services are as helpful and useful as possible.

We have consulted with our customers to ensure our marketing helps convey our engineers’ deep knowledge and experience, not just in pumps, but also in the huge variety of systems in which pumps are crucial. We have combined this with our strong customer service ethic, and our position as preferred partner status with many of our customers and specifiers.

Thank you to all who took part.

We have realigned our offering with what the marketplace needs, and want to ensure that companies and facilities management teams have every confidence that we are the right pump systems partner for them.

Another key part of our strategy process was to commission a series of workshops where we reviewed, refreshed and reconfirmed the principles around which we do business.

We identified key strengths through our research and deliberations; these include finding energy-efficient solutions which prove solidly reliable in the long term, designing and tailoring innovative systems for common and uncommon needs, and being particularly approachable and helpful in our dealings with customers.

We have focused on making our entire service more efficient, and on expressing clearly that we are here to ensure our customers’ systems run effectively and reliably, so their businesses benefit.

Pumping technology has moved forward so much in the past few years, which means we often come across old, inefficient systems, and can provide solutions that make huge savings on both energy consumption, and money.

With every change we see, we are continually improving and adapting our approach.

We are also now on Twitter @DuraPump so please follow us and join our conversation.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager