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August 10, 2023

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How can Dura Pump Assist with your Asset Management

Dura Pump recognises the critical role that effective asset management plays in maintaining facilities. We understand that tracking and managing thousands of different asset types on-site, from light fittings to chillers, can be a daunting task. As specialists in pump systems, we have developed an asset tracking portal specifically for pumps and pump systems to simplify this process for our clients.

Here’s how our asset tracking portal works:

  1. Site Survey and Asset Tagging: Dura Pump can conduct a comprehensive site survey to identify and tag all your pumps. Alternatively, asset tagging will be carried out as a standard procedure during routine servicing of your systems, with each pump assigned a unique asset number.
  2. Collation and Upload of Data: Once the asset information is collected, it will be added to our asset portal, including pump/system details, location, specific notes, and your reference/name for each item. This ensures that all relevant information is easily accessible and organised.
  3. Access to Dura Connect Portal: With all the data on our asset tracking portal, we will provide you with a login to our Dura Connect Portal. This portal grants you access to the comprehensive asset information, as well as features for tracking quotes, jobs, invoices, and payments. The portal is designed to accommodate multiple sites if needed.

Benefits of the Asset Tracking Portal:

  1. Centralised Asset List: Our portal provides a clear overview of all your pump assets in one place, making it convenient for you to manage and locate them easily.
  2. Efficient Service and Repair Management: With the asset tracking portal, you can easily keep track of the service history and repairs carried out by Dura Pump on each pump, ensuring timely maintenance and minimising downtime.
  3. Stress-Free Invoice Management: The portal streamlines invoice management, allowing you to view and manage invoices conveniently in one place.
  4. Access to Job Reports: Instant access to historical job reports helps you stay informed about past service and repair activities.
  5. Quotation Review and Approval: The portal enables you to review and approve pending quotes effortlessly, streamlining the decision-making process.

Additionally, don’t forget that Dura Pump offers remote monitoring solutions, allowing you to monitor your assets even when you are not on-site. This remote monitoring feature adds an extra layer of convenience and proactive management to ensure optimal pump performance and early detection of potential issues.

In conclusion, Dura Pump’s asset tracking portal, coupled with our remote monitoring capabilities, provides you with comprehensive control and visibility over your pump assets. Our goal is to simplify asset management, making it easier for you to maintain and optimise your facility efficiently.

 

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Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager