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July 13, 2016

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It’s a Red Letter day for recommenders

Understanding customers and providing positive experiences and solutions are three of the key driving forces for the team here at Dura Pump, which is why this week, we have announced a new referral scheme which treats recommenders to an exciting Red Letter Day experience.

The new referral scheme can be utilised by filling out a simple form on our website, which is then tracked and qualified when the new customer has spent £5,000 with us.  The recommender is then thanked and sent a voucher and website link, so he or she can choose from a selection of over 300 Red Letter Day experiences available across the UK.

Bradley Ford, Marketing Manager at Dura Pump commented, “We have built our business on the kindness of people who have recommended us to others, and we wanted a way of saying ‘thank you’ to all those whose positive actions have helped us so much.

“We know there are many people running multiple buildings with complex pumping systems who need our help to keep them running safely, efficiently and reliably, and we’d love to help them. We are looking for ways to get our message across to them, and we know one of the most effective ways of hearing about us is by a recommendation from a fellow professional.”

We have been providing reliable long term pumping solutions for over 10 years, and pride ourselves on offering solutions for any pumping need, be it a common or more unique situation. Our expert staff have many years of experience helping to work with customers towards the best solution.

Interested in finding out more?

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager