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Local Authority Benefits from Heating Pump Heath Check

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The Challenge

During the routine bi-annual inspection of our client’s cold water booster sets, heating pumps, pump stations, and pressurization units with pressure vessels, we detected a critical problem. Specifically, one of the Grundfos TPD 65 shunt pumps was found to be leaking, and there was a high risk that it could fail during the peak winter season, resulting in a catastrophic loss of heating for the building.

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The Solution


To address this issue, our proactive maintenance team provided a quote for the necessary repairs on the pump. Once the client issued a purchase order to proceed with the work, our team promptly visited the site. We disassembled the pump, replaced the malfunctioning mechanical seal and casing gasket, meticulously rebuilt the pump, and conducted rigorous testing to ensure the system’s full functionality was restored.

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The Outcome

Thanks to our proactive maintenance approach and the expertise of our engineering team, the client was able to avert a major heating system failure. This incident underscores the value of having a proactive maintenance schedule in place, allowing us to detect and resolve minor issues before they escalate into significant problems.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager