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No more production pauses!

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The Challenge

A large, family-owned pet food manufacturer based in Northamptonshire, that makes natural, wholesome pet food with British ingredients, needed to expand its production line to keep ahead of growing demands – and that’s when the team called in Dura Pump.

To accommodate the new production line, they needed to expand into a new factory area. They needed a supply of fresh cold water in addition to the existing usage in their Plant.

The existing booster set was already struggling with the current load. The factory managers had noticed it peaking and underperforming during day-to-day use.

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The Solution


Our Dura Pump experts fitted the existing 3-pump set up with a flow meter, so they could figure out exactly the system’s full requirements.

Once we had analysed the company’s usage over a week, we could see clearly that this system was indeed already undersized even for what they were doing already. It would not cope with any additional demands. Our Technical Specifiers proposed an upgrade to a quad booster set, capable of dealing with both the current workload and the planned expansion.

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The Outcome

With three pumps handling the flow, and a fourth on standby to deal with peaks in production, things began to run a lot smoother. The Dura Pump team carried out the installation on a weekend, minimising production downtime.

This large factory expanded its production with plenty of fresh water flowing to the new production area. And dogs and cats around the country will carry on getting their breakfast. Now we say – that is something to wag your tail about.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager