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Proserv Silver Maintenance & Vibration Testing for Data Centre

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The Challenge

Proactive, scheduled care across a mixed critical pump asset base

The site operates a complex mix of pump-related plantrooms across its mechanical services: a single booster set, a triple booster set, a heating/circulator pump, a pressure vessel, a pressurisation set and a twin pump station. Left to run without a structured maintenance regime, this mix of asset types is difficult to monitor consistently, and early signs of wear such as bearing degradation or vibration abnormalities can go unnoticed until they cause a reactive failure.

The Solution

  • Dura Pump put in place a Proserv Silver maintenance contract covering the full mixed asset base at the site.
  • Scheduled six-monthly service visits were established to inspect and maintain each asset type in turn.
  • Vibration testing was included as a predictive diagnostic, used to flag developing mechanical issues before they progress to failure.
  • All assets were catalogued by type as part of the contract, giving the client a clear asset register alongside the maintenance schedule. These assets are now recorded on the Dura Pump Connect App that can be accessed by both Dura Pump and the customer 24/7.


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The Outcome

The client now has a single, structured maintenance contract covering every pump-related asset type on site, with vibration testing providing early warning of developing issues.

  • Consistent, scheduled coverage across a mixed asset base rather than piecemeal reactive attention.
  • Early detection capability through vibration testing, supporting planned rather than emergency intervention.
  • A single contract and point of contact simplifying management of critical mechanical assets.
  • All assets are now easily visible on the Dura Pump Connect App.


Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager