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University of Warwick Case Study

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The Challenge

Streamlining Asset Management with Dura Pump’s Connect App

Spanning nearly 1,000 acres and educating over 30,000 students across multiple sites, the University of Warwick faced a significant challenge in managing its assets. Tracking assets across the huge campus proved challenging for the university, holding back effective maintenance efforts. The university recognised the need for support in recording and assessing all sites to rationalise maintenance operations.

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The Solution


To tackle the challenge, the University of Warwick adopted Dura Pump’s innovative Connect App. This digital solution enabled Dura Pump to accurately record all assets for the university across its vast campus. This provided a centralised database accessible to both the university and Dura Pump. With real-time asset information at their fingertips, maintenance tasks became more manageable. Additionally, Dura Pump set up a booster set and pressurisation service contract for the university, ensuring ongoing maintenance of assets to prevent downtime and reduce unexpected costs.

Key Points

  • Reduction in Unexpected Costs: By proactively monitoring assets and implementing regular maintenance schedules, the university minimised unexpected maintenance expenses and associated downtime.
  • Centralised Asset Management: The university now boasts a comprehensive record of all assets across its various sites, categorised and accessible in one centralised location, simplifying the asset management processes.
  • Regular Maintenance for Reliability: With scheduled maintenance plans in place, the university can ensure the continued reliability and performance of its pump systems, reducing the risk of unexpected failures and disruptions.
  • Energy Saving Recommendations: Through ongoing monitoring and assessment, energy-saving opportunities were identified, enabling the university to optimise energy usage and reduce operational costs.to the customer.
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The Outcome

The implementation of Dura Pump’s Connect App and the creation of service contracts helped the University of Warwick achieve significant improvements in asset management and maintenance.

We’ve had great reviews

James Hutson

Contracted Out Services Officer, Mechanical Services of the University of Warwick

The campus is vast and keeping track of all assets on site is laborious. The Connect App has helped solve this. We can now look at all our assets any time we like and the maintenance contract gives us peace of mind that our pump systems will operate at optimal performance.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager