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Upgraded Fire Set for a UK-based Prison

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The Challenge

Dura Pump were called out to a regular client in Milton Keynes to inspect a 30kW fire set that needed overhauling as one of the pumps was leaking.

As part of this project, Dura Pump was faced with two challenges:

There was no data plate on the pumps; and

The pump in question was in the middle of the set, and therefore could not be removed forwards or backwards.

The challenge being faced by the customer, which resulted in them calling us out, was to keep their fire set in good working order and up to regulations to protect the site and its personnel.

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The Solution


Our solution to resolve this situation for the customer was to remove the pump using a 4m long gantry that spanned the set, enabling the pump to be lifted upwards and then manoeuvred via the gantry to outside of the plant room.

With the one pump now removed we left the remaining three pumps operational, and returned the faulty pump to our workshop for inspection.

Our engineers dismantled the pump and carried out a full inspection. Once the pump was fully identified we managed to specify exactly what mechanical seal, bearings and gaskets were needed to repair the pump. The pump went through our workshop process of being cleaned, repainted and rebuilt and tested with the new parts.

With the overhaul of the pump completed, our engineers then attended site and reinstalled the repaired pump back in place. We then tested and commissioned the whole system.

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The Outcome

As a result of our teams’ expertise and engineering brilliance, the unidentifiable pump with difficult access was able to be repaired and reinstalled. The prison now had a fully functioning fire set, which helped them maintain the required regulations.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager