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Watford FC – Better washroom experience

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The Challenge

When playing to a capacity crowd, Watford FC is host to over 21,000 fans. If you are a facilities manager, you’ll understand the great strain this puts on the water pressure in the toilets and washrooms. In Watford’s case, a lack of water pressure was causing problems and something had to be done. So, the facilities team called Dura Pump for help.

The water pressure was nowhere near strong enough to cope with the demand on match days, to the point where sometimes the water ran out completely.  The result was a less-than-satisfactory experience for the fans. With little space available for installation, apart from on some old steps to the stadium, our Dura Pump engineers faced the kind of challenge they relish.

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The Solution


To avoid future problems with the supply, our engineers advised a change in systems from mains-fed water to boosted water.

This entailed intercepting the main water supply and installing two new 15,000 ltr large storage tanks along with a twin variable speed booster set.  The Dura Pump team also produced a bespoke frame to house the tanks on the stairs.

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The Outcome

The new tanks provide substantial water storage, ensuring that there is no risk of it running out at peak demand times, particularly during match days.  The new system provides enough water at the correct pressure resulting in a happy washroom experience for the Watford FC fans and their visitors.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager