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Booster Set Servicing and Repair at a Chicken Processing Plant

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The Challenge

One of our clients who operates a chicken processing plant uses high volumes of water and therefore has a number of booster sets and washdown systems within its factory. These are all used for varying applications but are all critical to ensure the factory’s output is maintained.

The challenge for Dura Pump is to ensure that the pumps are serviced well and operate optimally. If the pumps fail, this can lead to the factory experiencing downtime, which can cost them thousands of pounds as well as a lot of frustration.

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The Solution


We provide the chicken processing client with regular maintenance on their booster sets and washdown systems to ensure they are working correctly – this enables us to find and repair any faults before they cause significant downtime in the factory.

Our engineers carry out the following checks on each of the systems during the service visit.

  • Operate isolation valves and check functionality
  • Check operation of non-return valves
  • Check condition and pressures of pressure vessels
  • Check motor bearings using a vibration metre
  • Check mechanical seal for leaks
  • Physical check of control panel, including condition, switches and earthing
  • Cabling connections
  • Check motor electrical condition where possible
  • Check inverter faults where fitted/possible
  • Check condition of all pipework and manifolds
  • Check overall condition of system as a whole
  • Check fault communication with BMS system where fitted
  • Check break tank and report (where possible)

By doing these tests, we can find out if the pump bearings are about to fail, for example. If they are, we can proactively replace the bearings at a time that suits production demands, preventing a likely catastrophic failure of the booster set and a big headache for our client!

As part of our solution we also provide our Dura Pump Connect system, an  online asset portal that works as one go-to place for all account management. It contains all the details and servicing history of the equipment, so the engineering manager can easily access information regarding any pump systems covered in the maintenance contract.

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The Outcome

As a result, the production plant minimises its downtime and maximises its output without the disruption of any pump failures. As the repairs are caught before they get out of hand, the costs are minimised, saving the company time and money.

This provides peace of mind for the maintenance manager and also benefits the company as their bottom line revenue increases due to maximum output.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager