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Dura Pump Revives Critical Infrastructure for Racecourse Reopening

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The Challenge

After years of closure, a historic racecourse was getting ready for an exciting reopening. However, a critical failure threatened their opening plans when the site’s essential pump systems, responsible for wastewater and drainage across the kennels, main stand and car park, had succumbed to years of inactivity.

Dura Pump was urgently contacted to assess the situation. Our engineers arrived to conduct a full site survey. The pumps at all three key locations were not only broken but completely seized, blocked and overflowing. The protective kiosks housing the controls were also letting in water.

Essential wastewater and drainage management was non-existent, creating a serious and immediate threat to reopening the venue. The entire network was redundant, posing a significant operational and environmental risk.

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The Solution


Repairing the existing, dilapidated systems was not an option. A full, modern replacement was the only practical solution. Faced with three distinct sites in simultaneous failure and a rapidly approaching reopening deadline, we implemented a decisive action plan:

Emergency Site Clearance: Before any installation work could commence, the blocked and overflowing pumps at all three locations required immediate attention. Tankers were brought in for extensive cleaning and waste removal, creating a safe and workable environment.

System Design & Installation: We specified and installed robust new systems tailored to each location’s needs. High-performance Rotomec submersible cutter pumps were selected for their reliability and effectiveness in handling challenging wastewater. We integrated precise level control systems for automated pump management and installed new, watertight kiosks to replace the old, compromised units, protecting the vital control panels and electrical components from the elements.

Key Points:

  • Speed of service to meet the customer’s critical deadline.
  • Up to date and high performing pumps installed to meet the demand of the wastewater challenges onsite.
  • Reliable system which can be easily maintained. Spare parts readily available to avoid obsolete and redundant systems.
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The Outcome

To meet the reopening schedule, we knew we had to act quickly with an effective solution. We completed the entire project with remarkable speed and efficiency. From the initial emergency call-out and site assessment to the final commissioning of three brand-new pump systems across the site, the entire project was completed within an impressive four-week timeframe. This rapid response and expert execution ensured the racecourse’s essential services were fully operational on opening day. Our new customer now has a reliable, modern infrastructure and the peace of mind needed to focus on welcoming the crowds back.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager