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Fast Turn Around for Booster Replacement

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The Challenge

One of our facilities management clients reached out to us concerning their leisure centre, where the existing DAB twin booster set was on the brink of failure. They needed a swift solution.

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The Solution


Our team promptly specified and provided a quote for a replacement, a twin Lowara booster set with variable speed, which could be delivered within just 10 days. Our operations team conducted a site survey, ensuring all necessary details were ironed out before our engineering team arrived on-site to carry out the installation.

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The Outcome

Two of our skilled on-site engineers expertly removed the old booster set, seamlessly installed the new unit, and meticulously handled all electrical and mechanical connections, including necessary pipework modifications. Importantly, they ensured the new unit was up and running before the old one could fail completely. The entire process, from the moment the order was placed to the successful installation, took only 8 days, meeting the leisure centre’s need for a rapid turnaround.

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We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager