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Fill and Spill Unit Replacement for Data Centre

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The Challenge

Engineers were called out to investigate a fill and spill unit that had stopped working. Investigation confirmed the 0.75kW 230V multistage pump had seized, with running amps recorded at 14.8A confirming the fault. Fill and spill units maintain correct water level and pressure within closed pipework systems; a seized pump on this type of unit leaves the associated circuit unable to self-regulate, risking air ingress and pressure instability across the connected cooling infrastructure.

The Solution

  • Engineers attended site, safely isolated and removed the seized 0.75kW 230V multistage pump.
  • A replacement Reflex 0.75kW 230V multistage pump was supplied and installed, along with a pump adapter set.
  • All mechanical and electrical connections were carried out.
  • Parameters and settings were configured to match the operating requirements of the circuit, then the system was tested and commissioned.


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The Outcome

The fill and spill unit was returned to correct working order following a reactive callout, with the replacement pump configured to the specific requirements of the circuit it serves.

  • Automatic level and pressure control restored to the connected cooling circuit.
  • Fast turnaround from callout to commissioning limited the site’s exposure to further risk.
  • Correct configuration of parameters ensured the replacement pump matched the original duty rather than a generic fit.


Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager