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Improved Dual Pump System for a Leading Poultry Processing Business

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The Challenge

We had one of our clients – a chicken processing plant – contact us with an issue regarding a failing chilled water pump. The pump was feeding chilled water to the industrial process onto the production lines.

There were several challenges to this project. The first challenge was that there was pipework directly above the pump, meaning it couldn’t be easily removed.

Secondly the isolation valves on the system had failed, so isolating the pump wasn’t possible – and as it was a single pump system, it would’ve led to increased downtime and problems for the factory whilst having the pump repaired.

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The Solution


Working with the client, we came up with a solution of creating a bypass which was connected to a pump set for a different production line. We froze the pipe work going to the failed pump and installed new isolation valves further up the pipework.

We then relocated and installed the original pump and a new Grundfos CRI pump onto a new stainless steel prefabricated manifold. We also installed non return valves and an inverter-driven control panel to maximise efficiency and provide auto changeover between the two pumps.

With the new pump installed, the old pump was returned to our workshop for an overhaul and repair, which we then reinstalled at a later date.

The installation included all electrical and mechanical works, pipe freezing and commissioning on site.

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The Outcome

As a result, our client had an upgraded dual system which provided ongoing backup in the event of a failure but also minimised the downtime during the installation. The production line did not have to stop working, only reduced its capacity for one day.

Therefore, the customer had increased up time on their production lines going forward and installed two new pumps, which made the system more economical and cost-efficient.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager