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Velocity Sentinam, Multiple Pump Station Overhauls for University Campus

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The Challenge

This large multi-level campus with interconnecting wings required an overhaul of its three wastewater pump stations. The existing facilities were not fit for purpose and where constantly blocking causing issues for the university and its 4,000 students.

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The Solution


Having delivered the Velocity Sentinam solution to a number of education and public services establishments, we knew that the best route would be to introduce a similar solution for this customer. Each solution is tailored to the specific requirements of the site and uses advanced pump technology consisting of specially engineered wastewater pumps featuring intelligent control systems and automatic cleaning functions. We designed the system to perform in all critical environments including education, healthcare and correctional facilities.

The bespoke solution for this university customer solved these problems:

  • The advanced pump technology will regularly auto clean the surface of all three pump stations to prevent buildup of fats, oil and greases (FOG). The FOG was previously causing them to block, leading to unnecessary and unwanted downtime.
  • Operational inconsistency has now been eliminated by introducing adjustable start/stop controls to optimise sump cleaning. An additional benefit to the customer is that this delivers a cleaner system.
  • The new industrial grade pumps now deal with high solid content effectively. A big challenge for the customer with such high usage and footfall.
  • Expensive tankers were needed regularly to clear out hundreds of thousands of gallons of wastewater and blockages. Velocity Sentinam stops this reliance on tankers.

The Velocity Sentinam System

The system is an end-to-end solution, including industrial grade pumps together with Dura Pump bespoke control systems and remote monitoring. This delivers to the customer, a blockage free solution that responds to high and low usage, delivering energy optimisation through smart pumping. Any fault detection is reported in real-time, so that it can be remedied immediately. Trends are also highlighted over time so that any ongoing maintenance that may be required, can be scheduled in before any breakdown occurs.

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The Outcome

The installation of the Velocity Sentinam product has delivered significant operational and financial benefits to our university customer:

  • Reduced Costs: Annual savings by eliminating the reliance on tankers. The new control system will also deliver significant energy savings.
  • Minimised Downtime: Zero blockages and callouts will mean less disruption to daily operations.
  • Improved Monitoring: the Velocity Sentinam remote monitoring will deliver 24/7 visibility, giving the customer peace of mind that the system is operating at its optimum.

With all three pump stations now overhauled, the Velocity Sentinam solution is already delivering and will allow the university’s wastewater facilities to run smoothly for years to come with minimal interruption, better cost management and substantial energy savings.

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Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

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Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

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