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New Dura Pump Control Panel for Prison Sprinkler System

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The Challenge

Our prison customer was experiencing issues with their sprinkler set control panel, leading to concerns over reliability. On inspection, we found the PCB was faulty, posing a significant risk to the fire protection system and the prison pumps it controls. Outdated components meant that sourcing replacement parts was difficult, increasing potential downtime and operational disruption.

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The Solution


To ensure a fully functioning and reliable fire protection system, we recommended replacing the outdated system with a new, easily serviceable Dura Pump control panel. Our solution included:

  • Modern, durable components, readily available for quick replacement.
  • Upgraded control features to enhance system efficiency.
  • Seamless installation and commissioning to minimise downtime.
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The Outcome

With the new Dura Pump control panel installed at the prison, our customer now benefits from:

  • Reduced Downtime – Easily sourced replacement parts ensure quick repairs when needed.
  • Increased Reliability – A modern and robust panel ensures uninterrupted operation.
  • Improved Maintenance Efficiency – Simplified diagnostics and servicing capabilities.
  • Future-Proofing – The new panel supports scalability and easy upgrades.

By upgrading to a Dura Pump control panel, this prison customer now has a dependable, efficient and easily maintainable sprinkler system, ensuring fire protection remains uncompromised.

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We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager