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Rapid Repair on Failed Klargester Unit

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The Challenge

Troubled with a faid Klargester unit, a new client reached out to the Dura Pump team for a reliable solution. As the Klargester unit was used for treating waste sewage, it was essential to resolve the issue as untreated sewage would have resulted in waste not discharging, and therefore having to be emptied using a vacuum tanker which is costly and time consuming.

In order to get the Klargester unit back up and running, the Dura Pump team identified the requirement for a new motor and a full service. Another key challenge was time: the customer needed a rapid turnaround to get the failed unit working again as soon as possible.

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The Solution


In order to get our client’s Klargester unit up and running again, we sourced a high-performance Panasonic motor which was available within just 10 days. Upon attending the site, we installed the motor for the rotating drum, carried out a full service on the unit and tested the discharge pipework of the treatment plant to ensure it was operationally sound.

Our service checks carried out on treatment plants included:

  • Operate isolation valves and check functionality
  • Check operation of non-return valves
  • Raise and clean pumps (if installed)
  • Check and clear blockages were possible
  • Check seals for leaks
  • Physical check of control panel
    • Condition
    • Switches
    • Earthing
    • Cabling connections
  • Check motor electrical condition where possible
  • Check level operations
  • Check inverter faults
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The Outcome

The result was a resounding success for our first-time client: within just one site visit, the treatment plant was fully operational again. Our prompt action didn’t just result in a rapid fix, but it prevented the need for vacuum tankering, which in turn helped our client save essential time and money.

Choosing Dura Pump means investing in reliability and safety for your facility. Talk to an expert about your needs

We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager