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Water supply saved at high-security prison

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The Challenge

After 20 years of service, an old booster set at a high-security prison was failing. We were set two challenges, to supply and install a new booster set before the old one failed, the old pump set had three cast-iron centrifugal pumps of 15kW, and one jockey pump of 5.5kW.

The set was controlled by pressure switches and had star/delta starters for the pumps. It was mounted on a very substantial steel base weighing around 2.5 tons. We were also requested to install a new booster within six hours of the old one being decommissioned.

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The Solution


We designed and built a triple-pump booster set on a skid unit. The boosters we selected were 15kW multistage pump units with Lowara Hydrovar inverter controls.

As part of the design, we positioned the connections differently and so prefabricated stainless steel pipework and bellows to reduce downtime. We designed monitoring using three pressure transducers, one for each Hydrovar. We pre-commissioned the set, enabling us to reach the install time target.

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The Outcome

The booster set was ready for installation within two weeks, despite a little delay from the pump manufacturers. On the day of installation, we beat the six-hour downtime target by an hour, and the water was back on in five hours. Also, the prison benefited from more than 35% savings in power and a reduction in constant water pressure which has reduced the wear and tear on the pumps, pipework and valves.

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We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager