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July 20, 2016

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Project update: Hitachi Rail Europe – Ashford International

We have just finished another successful service at Hitachi Rail Europe  – Ashford Depot. We have engineers who are trained to work track-side, which allows us to maintain pump systems in some of the most dangerous areas. This site includes a number of twin pump stations for foul and storm water, sump pumps and interceptors. Each system is maintained on a regular basis allowing Hitachi Rail to operate without issues 24/7.

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We’ve had great reviews

Clear, Consistent Communication

The communication from Dura Pump to the customer is very good. We knew what was happening with the repair every step of the way

Purchasing Manager

Outstanding Turnaround

We just wanted to feedback our grateful thanks to Chris and Phil for all their hard work yesterday in getting us up and running again. To turn us around from failure to full recovery in 4/5 hrs was nothing short of exceptional. Please pass on our gratitude to them both.

Operations Manager

Seamless End-to-End Service

Service and communication received from initial inspection and specification through to delivery and installation of our replacement system was seamless. Thank you.

Facilities Supervisor

Informative & Helpful Engineers

Your engineers are always informative and always let me know when they are on site. Always very helpful, always kept well informed, which makes such a difference!

Building Manager

Fast, Friendly & Efficient

Fast, efficient, friendly staff in sales, accounts and installation. Very happy.

Project Coordinator

Top-Quality Workmanship

Over the moon with the service and quality of work/engineers.

Maintenance Manager